Get the Support Your Business Needs.
From self-service help to full-service social media management, we've got the perfect support level for your business.
Basic Support
For self-sufficient users who need occasional help.
- Email support (Mon-Fri)
- Access to help docs & tutorials
- Bug reporting assistance
- Community forum access
Premium Support
For businesses that want expert assistance and priority help.
- Priority email & live chat support
- Personalized onboarding
- Custom post template setup
- Monthly strategy review calls
Platinum Support
Full-service, white-glove social media management.
- Dedicated social media specialist
- End-to-end post creation
- Strategic content planning
- Weekly strategy calls
Enterprise Support
For large teams needing custom workflows and integrations.
- Custom SLAs & dedicated onboarding
- Bulk user/team management
- API integration support
- Dedicated account manager
Why Invest in Support?
Unlock the full potential of your social media automation.
Faster Results
Get up and running quickly with expert guidance instead of figuring everything out yourself.
Expert Strategy
Our specialists have managed thousands of social media accounts and know what works.
Save Time
Focus on your business while we handle the complexities of social media automation.
Avoid Mistakes
Prevent common pitfalls that can hurt your brand or waste your time.
Frequently Asked Questions
Have a question about our support plans? If you don't find the answer here, feel free to contact our sales team.
Ready to Get Started?
Choose the support level that's right for your business and start getting the most from your social media automation.
Need help choosing? Our team can help you select the perfect support plan. Contact us for a consultation.